Users who have motherboards with onboard audio (often with VIA, Realtek, or C-Mediachipsets) may have issues with their audio or AC'97 errors in Device Manager. Often this is caused because the operating system was reinstalled and the motherboard chipset drivers were not installed. To resolve this issue, review the troubleshooting sections below.
Let Windows re-detect drivers
If you have not recently reinstalled Microsoft Windows, your audio drivers are corrupt. Open Device Manager and remove all devices under Sound, video and game controllers and any Other devices. Once removed, reboot the computer and let Microsoft Windows re-detect the audio drivers.
Right-click the listing for your sound card or audio device, such as headphones or speakers, select Update driver, then select Search automatically for updated driver software. Follow the instructions to complete the update. If Windows doesn't find a new driver, look for one on the device manufacturer's website and follow those instructions. Creative Sound Blaster X-Fi HD Sound Card Audio Driver 1.02.0021a he front panel includes a conveniently located 1/4' microphone input and 1/4' headphone jack with a studio quality headphone amp.
Motherboard chipset drivers
Reinstalling the motherboard chipset drivers resolve this issue. If your computer came with a motherboard CD, install the chipset drivers from the CD and the sound drivers if also available.
If you do not have a motherboard CD, obtain the motherboard chipset drivers from the motherboard manufacturer.
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If your computer has no disc drive, you'll need to download the drivers from the manufacturers website.
Sound card drivers
If, after installing the motherboard chipset drivers, you continue to have issues, install the sound drivers. We suggest downloading the sound drivers from the computer manufacturer or motherboard manufacturer website.
For a list of motherboard manufacturers and their drivers, see our motherboard chipset drivers index.
Check the sound card
Additional information
- See our sound card definition for further information and related links.
Before you begin
Driver updates for Windows 10, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update. You probably already have the most recent drivers, but if you'd like to manually update or reinstall a driver, here's how:
Update the device driver
In the search box on the taskbar, enter device manager, then select Device Manager.
Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update.
Select Search automatically for updated driver software.
Select Update Driver.
If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.
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Reinstall the device driver
In the search box on the taskbar, enter device manager, then select Device Manager.
Right-click (or press and hold) the name of the device, and select Uninstall.
Usb dvb t software download. Restart your PC.
Windows will attempt to reinstall the driver.
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More help
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If you can't see the desktop and instead see a blue, black, or blank screen, see Troubleshoot blue screen errors or Troubleshoot black or blank screen errors.